Try to work things out with the seller Click the refunded transaction to view the details. @radamantys2012 It can take a couple of weeks sometimes for the refund to reach you. Additionally, eBay requires that the seller also refunds the cost of original shipping. The delay is due to paypal and bank/ credit card processing. Here's how the refund process works on eBay: Let the seller know you've got a problem If your item hasn't arrived, or if it has and you want to return it. A. Buyer refunds initiated through the issueRefund operation are processed asynchronously, so the seller can track the status of the refund by using the getOrder operation. Read our article on asking eBay to step in and help for more information. Offer a refund as a managed payments seller . Click Filters and select Refunds. Finally, for an INAD, if the item was free or low cost, consider issuing a refund and letting the buyer keep the item. Ebay issued him a refund, but the item still says delayed. INADs are costly and should be avoided. The best practice is to send refunds through the eBay platform. It usually takes 3 to 5 business days to receive a refund to your PayPal account. Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Issuing refunds for eBay transactions through PayPal is generally straightforward. I received a refund from an eBay seller on the 25th to my Paypal. Ebay issued a refund in a case, but item still in transit.. Hey guys, I did some searching on google and couldn't find a similar problem to this one. Here are a few common refund statuses you may see: Pending: The refund is still processing from the sender's payment method. If there really is … Once you submit your return request, the seller will receive an email from eBay notifying them about it. I had an email from Paypal saying the money had been refunded and it was all complete. If the buyer requires a refund—cancellation, full refund, less than full refund, or partial refund, eBay will refund the sales tax to the buyer in these cases since we collected the sales tax on the original transaction. Help! Depending on your case, and the return policy of the seller you bought your item from, the seller can respond to your return request in two general ways. To help you find the information you need, we've pulled together all of our useful articles about refunds on eBay. There are cases where things can get a little complicated, however. The seller lets you keep the item and offers you a refund or partial refund This value is returned in the issueRefund response if the issueRefund operation was successful. It's showing in my history but it's not showing in my actual balance. This enumeration value indicates that the refund process has been initiated by the seller, but not yet completed. 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